Our ongoing commitment to providing outstanding patient care means we are implementing a new electronic patient record system. You may notice our processes take slightly longer than usual, and we apologise if this causes any inconvenience. Thank you for your understanding and patience.

Contact us

Get in contact with us

Covid-19 Data Protection Statement

The health and safety of our patients, our people and our communities is our main priority and at this time it is anticipated that it will be necessary to prioritise resources to deal with Covid-19.

If you have made a subject access request (SAR) for your own information, you will undoubtedly experience delays in our response. That’s because we will be diverting resources to help with other challenges and ensuring the ongoing healthcare and treatment of our patients.

We assure you that all necessary steps will continue to be taken to maintain the security and confidentiality of our patient’s information and our focus will be to prioritise information flows, to ensure ongoing safe and effective care during these unprecedented times.

Call Duchy Hospital

To help you find the right phone number we have created the list below.

Self pay and Premium Care enquiries or to book an appointment: Our enquiry lines are open Monday-Friday 8am-8pm and Saturday 8am-1pm.

Self Pay Enquiries


Outpatient Bookings

01872 226 131

Inpatient bookings

01872 226 113

Physiotherapy Appointments

01872 226 105

Radiology Appointments

01872 226 106

Inpatient Accounts & Credit Control

01872 226 112

Outpatient Accounts

01872 226 121

Wards Reception

01872 226 100

Outpatient Nurses Station

01872 226 131

Hospital Director

01872 226 100

Head of Clinical Services

01872 226 100

Finance Manager

01872 226 100

For all other enquires please contact our switchboard on 01872 226 100.