Patient Charter
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Our commitment to you, the ‘Ramsay Way’

Care delivered in privacy, with compassion, dignity and respect:


- In a safe and clean environment.

- By a friendly, efficient team who ensure you are involved in decisions about your treatment and aim to promote your independence.

- With information that ensures you are well-informed about your choices, provided in a way that you can understand.


- By staff who are aware of, understand and recognise your social and cultural diversity, values and beliefs.


- With priority given to good clinical practice supported by modern technology and equipment.


- In surroundings designed to promote well being and comfort.