Please tell the doctor if you have private health
If you have private medical insurance, why not ask your GP to
refer you to a Ramsay Healthcare Hospital?
Using your private medical insurance will enable you to benefit
from the following:
- Fast referral and an appointment time to suit you
- Your own choice of consultant
- Supporting the NHS by saving them time and resources
- Priority referral to treatment
- Fast tracked admission
- Single room with en suite accommodation*
- Individual Physiotherapy sessions
*Where clinically appropriate
How to receive a GP referral
Once you have made an appointment with your GP, ask them to
refer you to a consultant who practises at your local Ramsay
Healthcare hospital. In order to refer you, your GP will need to
write a letter of referral. Once this has been done, either you or
your GP can contact us to arrange your first out-patient
If you have a private medical insurance policy and wish to
attend a Ramsay facility you must check with your insurance company
prior to attending to ensure your policy covers you for the
condition in question, and to gain an authorisation code. The level
of cover varies between different insurers and this should be
Further information for outpatient appointments
If you are insured, it is necessary that you gain authorisation
from your insurance company, prior to attending the hospital for
consultation and possible diagnostic tests during your visit.
Please confirm with your insurance company if there is an excess to
Your insurance company will tell you whether your policy will
cover the treatment and how to make a claim. So that we can settle
your account directly with your insurance company, we will need the
following information upon your arrival at the hospital:
- Name of the insurance company
- Registration number
- The scale or level of your insurance cover
- Corporate/Company scheme details
- Claim number or authorisation code
- You may also be required to complete a claim form.
Ramsay hospitals operate a direct link with BUPA, BUPA
International, AXA PPP, Standard Life, Aviva, CIGNA, Helix, Exeter
Friendly, Simply Health, WPA, and Prudential. Accounts to these
insurers can be electronically transmitted.
BUPA patients: Please ring direct line 0845609011 for
authorisation number. You will not need a claim form unless you are
part of a corporate policy.
For all other insurers: Please refer to your Insurance Company
Further information for an inpatient stay
If you are an inpatient, it is important that you tell your
insurers of the proposed admission date and treatment
Claim forms: Some insurance companies require the claim form to
be completed by both yourself and either your GP or specialist
(Consultant). Wherever possible a claim form must be completed
before or on admission.
There will usually be three invoices unless you have agreed a
Fixed Cost Care package inclusive of all fees.
- One from the hospital
- One from the Consultant Surgeon/Physician
- One from the Consultant Anaesthetist unless your hospital
charges on behalf of the Consultant.
These invoices will normally be sent (if applicable) with your
claim form (if required) to your insurance company. However some
Consultant Surgeons and Consultant Anaesthetists are self
accounting. This means they may sometimes send their invoice direct
to your home address. Please forward these to your insurers. All
charges are pre-agreed with your insurance company and therefore
copy invoices are not normally sent to you by the hospital.